Auto Repair FAQs - Kingsley

Common questions we receive at our Kingsley auto repair shop. If you have more questions please give us a call.


 

Got questions? We’ve got the answers! At Auto Tech we strive to provide our customers with quality auto repair and maintenance including but not limited to, oil changes, engine repair, transmission repair, and brakes repair in Traverse City and Kingsley, MI. We have built our reputation and business by consistently providing the best quality work, in a timely manner for a fair value. Here are the ten most commonly asked questions about our services.

 

How long will auto repair services take?

We know you need your car, and no matter what type of services you need done we will try to get the car back the same day if it’s possible. When ordering parts that are needed for repairs, they are shipped next day so we can provide faster service. Customers can receive an estimate on the cost of repairs and the availability of the vehicle before the repairs begin so that you know what to expect.

 

How much does the auto repair cost?

You can receive a rough estimate over the phone. However, to receive an actual cost, our certified mechanics will assess the repairs needed. After a thorough evaluation you will receive a detailed estimate on both the cost of the repairs and a timeframe of when you can pick up your vehicle.

 

Do you have towing?

No, Auto Tech does not offer towing. We specialize in auto repair exclusively, however we receive great discounts from Anytime Towing that we are happy to extend to you. We will make the call on your behalf for a tow truck to pick up the disabled vehicle. For convenience, tow services are billed on the Auto Tech invoice. Copies of the bill can be obtained for customers needing to submit towing bills to their insurance companies.

 

Do You offer a guarantee?

All services provided by Auto Tech are guaranteed. On both new and used parts installed on the vehicle, we provide our guarantee that the parts were properly installed accurately to the specifications of the manufacture. Call our Traverse City or Kingsley auto repair shop to learn about guarantees regarding specific parts or services.

 

What types of auto parts will you use?

Auto Tech uses only reputable parts suppliers resulting in top quality parts with the best warranties.

 

What are your auto repair shop hours of operation?

Auto Tech is open Monday thru Friday from 8:00am – 5:00pm. We also have weekend and holiday hours for appointments only and we will stay later and arrive earlier to accommodate vehicle drop offs and pick ups.

 

Do you have more than one location?
Yes. We have locations in Traverse City and Kingsley, MI.

 

What are some of the model cars you work on?

We specialize in both domestic and foreign cars in almost every make and model. For more information about whether or not we service a specific type of vehicle, contact us today.

 

Do you having a waiting area?

Yes, we have a comfortable waiting area to accommodate our customers while they wait for their car.

Don’t see the answer to your question here? Contact us today and one of our service representatives will be happy to assist you.